Friday, August 18, 2023 at 11:31:29 PM Coordinated Universal Time
United Kingdom England UK, Birmingham UK, Hull


1,001-5,000 employees · IT Services and IT Consulting

About the job

Development Lead ( Permanent / Full Time)

Competitive Salary with excellent benefits including bonus and car allowance, 25 days holiday, your birthday and a wellbeing day, excellent pension scheme, life assurance, corporate discount scheme.

Location - Hull, Carr Lane with Flexible Hybrid Working

Business Area - Group Services

Closing Date – 28th August 2022

Are you looking for career advancement? Are you an experienced developer? Do you enjoy leading and coaching a team of fellow developers?

We have an exciting role as a Development Lead for ServiceNow at KCOM. We are looking for someone who is:

  • Self-starting, enthusiastic and enjoys solving problems.
  • A team player experienced in leading and coaching a small team of software engineers.
  • Quality focused and enjoys working with stakeholders in a collaborative way.
  • An experienced software developer who enjoys solving problems
  • Comfortable with change, and pace.
  • Passionate about making a difference with technology.

Sound like you?

We will fully support and invest in you with ServiceNow training to enable you to take on the role as Delivery Lead responsible for the ServiceNow platform.

With us, you will be empowered, autonomous and responsible for:

  • Owning the ServiceNow platform at KCOM.
  • Developing and delivering our portfolio of requirements for our ServiceNow platform.
  • Ensuring a first-class service is provided to KCOM employees and partners through ServiceNow.

What will I be doing?

In this senior role, you’ll work with the team to design, plan and deliver stories and improve practices and processes within the team. Our flexible ways of working enable you to define the best way for your team to work.

You will belong to a wider community of practice with other senior developers and product owners to share knowledge, propose new technologies and share what works for you.

What do I need to do this job?


We're building agile teams with flexibility at their heart and will give you the required fundamentals, but to get up to speed quickly, skills/experience in these areas will help

  • ServiceNow (but not essential, we will support with platform related training)
  • Development background
  • JavaScript
  • REST API’s
  • ITIL Service Management

What You Will Get From KCOM

We are as passionate about our people as we are about our customers.

You will have access to an outstanding range of flexible benefits you can pick and choose from such as; exclusive discounts and savings with top retailers, contributions to your pension fund, life assurance and private medical insurance. You will be entitled to a generous holiday allowance and your birthday off work. We offer a range of family friendly, inclusive employment policies and flexible working arrangements, including options such as part-time work, remote working, job sharing or compressed hours. We have employee engagement forums, onsite facilities and services to support staff from all backgrounds.

At KCOM we celebrate diversity. We are an equal opportunity, disability friendly, lifestyle and orientation supporting, inclusive employer and everyone is welcome. Values are important to us as is the ability to work flexibly and the opportunity to progress and develop as a person and in your career. We want everyone to realise their potential and are committed to providing an environment which support this. We want KCOM to be a great place to work for everyone.

Who are KCOM?

For us, it’s bigger than broadband.

KCOM has been in the heart of the Hull and East Yorkshire community since 1904.

We're proud to be rooted in East Yorkshire and committed to delivering the world's best broadband service to the region.

We are an innovative, award-winning company that is committed to providing a friendly, helpful and world class service to our customers by putting them first. All of our people are responsible for giving our customers the best impression and experience of KCOM.

We completed the first stage of our Lightstream full fibre network - making Hull the fastest, most connected broadband city in the world in 2019. Now we're expanding our award-winning network to bring the benefits of full fibre broadband to even more homes and businesses across the region.

We are a business that thrives on working collaboratively to bring innovative ideas to fruition and continually striving to be the very best at what we do in order to keep our customers connected.

KCOM reserve the right to close this vacancy before the published closing date, should the need occur. We therefore advise that you submit your application as soon as possible.

We are only accepting direct applications to this vacancy and therefore no agency applications will be accepted.